DesignBoard is a high quality composite decking product suitable for domestic and commercial use. Used extensively across Europe, DesignBoard is trusted by homeowners, installers and specifiers for its durability and unique aesthetics. For our clients peace of mind DesignBoard is covered by a warranty.
DesignBoard offers a 10-year warranty for the profiles that make up the surface of the decking, guaranteeing they will not rot, splinter or be destroyed by insects or fungi. Should any of the above faults occur, the warranty will exclusively cover the replacement of the profiles affected by equivalent profiles at the time the claim is lodged. Any other possible compensation or claim relating to the disassembly and assembly of the pieces replaced, transport or other costs derived from the faulty product is excluded.
The warranty does not cover incorrect use, excess weight, incorrect installation, non fulfilment of assembly instructions or the use of products that do not belong to the system. The colour will fade slightly over time, but this is no cause for a claim to be lodged. This warranty will only cover decks that have been assembled with DesignBoard fasteners and joists. In order to lodge a claim, clients must submit: purchase invoice, photographs of the faulty pieces and a description of the damage.